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Working Health Services Scotland

Support provided by Healthy Working Lives

What does this involve?

If your employee has a health condition that affects their work, they could benefit from Working Health Services Scotland (WHSS). This service provides free and confidential advice and health support for staff in companies with fewer than 250 employees, as well as self-employed people.

Services include quick, free access to:

  • counselling
  • physiotherapy
  • occupational therapy

Employees can refer themselves to WHSS, or employers can make a referral with the employee's consent. Upon referral, WHSS will set up a telephone appointment for the employee with an assigned case manager. The case manager will discuss their circumstances and help them through the process.

The case manager will:

  • complete a comprehensive assessment
  • develop an action plan
  • liaise with GPs, if required, and other relevant professionals
  • co-ordinate treatment

The case manager may also direct the employee to services for help and advice on issues such as:

  • housing
  • employment
  • debt management

All treatments and interventions are delivered in local community venues whenever possible. 

Am I eligible?

To be eligible, you must be self-employed or employed by a company with 250 employees or fewer.

You can be currently at work or absent from work for any length of time.

What does this cost?

This is a free service. 

Who is this for?

Employed people and self-employed people in Scotland. 

How long does this take?

You'll be contacted within 5 days of referral.  

The duration of the support will vary depending on your case.

Next steps

Visit the Healthy Working Lives website for more information and to make a referral.


Support provided by Healthy Working Lives